At Indomedix Egypt, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our services, website, or products. By engaging with Indomedix Egypt, you agree to the practices described below.

1. Information We Collect

We collect information to provide better services and improve your experience. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details provided when you place an order or contact us.
  • Non-Personal Information: Data such as browser type, IP address, device type, and browsing behavior collected through cookies or similar technologies when you visit our website.
  • Business-Related Information: Details related to your organization, such as clinic or hospital name, when relevant to your purchase or inquiry.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders, including delivery and payment processing.
  • To communicate with you regarding your orders, inquiries, or customer support requests.
  • To improve our products, services, and website functionality.
  • To send promotional materials, updates, or offers (only with your consent, where required).
  • To comply with legal obligations and protect against fraudulent activities.

3. How We Protect Your Information

  • Security Measures: We implement industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, use, or disclosure.
  • Data Storage: Your data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • Third-Party Access: We do not sell, trade, or share your personal information with third parties except for trusted partners (e.g., payment processors, shipping companies) who assist in delivering our services and are bound by confidentiality agreements.

4. Cookies and Tracking Technologies

  • Our website may use cookies to enhance user experience, analyze site performance, and personalize content.
  • You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information by contacting us.
  • Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
  • Request information about how your data is used or shared.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before sharing personal information.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be noted below.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

  • Email: indomedixegypt0@gmail.com
  • Phone: +20 104 014 0011

We value your trust and are dedicated to safeguarding your privacy while providing high-quality medical solutions.